Privacy policy

Last updated [DATE]

This policy describes how [LEGAL ENTITY NAME] ("we", "us") handles information when you use ParseHub, the website at this domain, and the related API. It is a general template. Replace the bracketed placeholders before you rely on it.

Who we are

[LEGAL ENTITY NAME] operates ParseHub. Questions about this policy can be sent to [CONTACT EMAIL].

Information we collect

• Account details you submit, such as an email address and a password. We store a hash of the password, not the password itself.
• Files you upload, including CSV, PDF, and Word documents, and the text, tables, and records extracted from them.
• API credentials you create, usage logs, and subscription status if you pay for a plan.
• Technical data sent with a request, such as IP address, user agent, and timestamps, when a signed-in request is logged.

How we use information

We use this information to provide the service, authenticate you, process the files you upload, enforce plan limits, bill for paid plans, keep the service reliable, and respond to support requests sent to [CONTACT EMAIL].

Sharing

We do not sell your personal information. We share information with service providers that host the application, store files, process payments, or monitor errors, and only so they can perform those tasks. We may also disclose information if the law in [JURISDICTION] requires it.

Retention

We keep account data, uploaded files, and extracted records for as long as the account is open and as needed to operate the service. Usage logs are kept for metering and troubleshooting. You can ask us to delete your account by emailing [CONTACT EMAIL].

Security

We use access controls so one account cannot read another account's files, and we transmit the site over HTTPS. No method of storage or transmission is perfectly secure.

Your choices

You may review account details in the app, stop using the service, or contact [CONTACT EMAIL] to ask about access, correction, or deletion. Rights available to you depend on the law of [JURISDICTION].

Changes

If we change this policy, we will update the date on this page. Continued use of ParseHub after that date means you accept the updated policy.

Contact

[LEGAL ENTITY NAME]
[CONTACT EMAIL]
[JURISDICTION]